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Thread: ArcGIS 10 License Manager Production Mapping support for PLTS 9.3.1 MPS Atlas

  1. #1
    V Stuart Foote

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    Default ArcGIS 10 License Manager Production Mapping support for PLTS 9.3.1 MPS Atlas

    An ArcGIS 10 License Manager Production Mapping Foundation provision is not serving MPS Atlas license to ArcGIS 9.3.1 PLTS MPS Atlas users.

    Verified there is a problem, the Production Mapping Foundation license on ArcGIS 10 LM does not appear to be serving usable license features to ArcGIS 9.x PLTS MPS Atlas.

    Did not look to be addressed in PLTS 9.3.1 SP2.

    Is there enough user need with this issue to merit a near term ArcGIS 10 LM "fullfillment" record provision similar to the VBA registration numbers--or a bulk use number like the Virtual Earth / Bing Maps registration code?

    Cross posting in the Desktop Installation, Configuration forum as well.

    ESRI: Dan Hopkins, Amber Bethell, Badrinarayana Lakkur, Gregory Ponto... anyone have a take?


    Stuart


    From the Installation
    Quote Originally Posted by jsempek View Post
    I have license manager 10 installed and my 9.3.1 SP2 client points to it. Everything but PLTS MPS Atlas is working. When I open Arcmap 9.3.1 the extensions says it's not licensed. When this same client is pointed to our old 9.3 license server MPS Atlas is licensed. Any ideas?

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    Systems Analyst - Geological Sciences
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  2. #2
    Dan Hopkins
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    Default Re: ArcGIS 10 License Manager Production Mapping support for PLTS 9.3.1 MPS Atlas

    I have spoken to jsempek by phone and put him in touch with his Esri Customer Service Representative. His Esri Customer Service Representative provided him with an authorization code for PLTS MPSATLAS; jsempek can now run PLTS 9.3.1 MPS Atlas with license manager 10.

    At 10.0, we integrated MPS Atlas functionality into Esri Production Mapping; it only requires the Esri Production Mapping license feature. 9.x versions of MPS Atlas can be enabled with the 10 license manager by requesting a PLTS MPSATLAS authorization code from their Esri Customer Service Representative.

  3. #3
    V Stuart Foote

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    Default Re: ArcGIS 10 License Manager Production Mapping support for PLTS 9.3.1 MPS Atlas

    Thanks Dan,

    We also heard back from our CS rep, turns out ArcGIS 10 LM installations will need a registration number for both PLTS MPS-Atlas and PLTS Mapping Agency Solution to support our ArcGIS 9.x PLTS concurrent use licensed seats beyond the Production Mapping Foundation of the v.10 registration codes.

    Those two are added to a similar v.9 concurrent registration number for Survey Analyst, and one for Virtual Earth/Bing Maps.

    Problem I've now bumped into is that there is an upper limit on the number of registration numbers/fulfillment tokens that the FlexNet Publisher TrustedStorage exchanges with Redlands can accommodate.

    It looks like when you hit it, the ArcGIS 10 LM FlexNet Publisher Trusted Storage token exchange hangs and the Software Authorization wizard (SoftwareAuthorizationLS.exe & SoftwareAuthorizationLS_libFNP.dll) throw error:

    "Error 7288: The authorization cannot be completed because the maximum extra authorizations is exceeded. Pleas contact ESRI Customer Service or you local ESRI distributor. [8175-3592799]"
    Ahh, progress...

    Stuart

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    Systems Analyst - Geological Sciences
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  4. #4
    V Stuart Foote

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    Default Re: ArcGIS 10 License Manager Production Mapping support for PLTS 9.3.1 MPS Atlas

    Cross posted from the ArcGIS Desktop - Installation, Configuration forum

    7288 Error problem was an issue in generating the fulfillment record for the Registration Code for MPS-Atlas that our customer service rep had sent. Once regenerated, the replacement registration number completed authorization of MPS-Atlas. All is good with ArcGIS 10 License Manager for ArcGIS 9.x PLTS support.

    If a post is helpful, or answers your question, or simply annoys you because it is WRONG please use the voting tools on the right side to help identify quality content on the Forum.

    Systems Analyst - Geological Sciences
    The University of Texas at San Antonio
    Classroom & Research support
    Adobe, AutoDesk, ESRI, ERDAS, ESI, Exelis Visual, IHS, Mathworks, Oracle, SAS Inst, Schlumberger, Seismic Micro-Technology, Trimble, Wolfram

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