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Thread: ArcGIS Viewer for Silverlight-applications doesn’t access the services of server

  1. #1
    Berhanu Mekonen
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    Default ArcGIS Viewer for Silverlight-applications doesn’t access the services of server

    I am currently using ArcGIS Viewer for Silverlight to develop web applications. All application developed so far are very nice and accessible on our intranet. The problem emerged now is during we access the applications on internet. Though I have both a client access and a cross domain at my root (…\wwwroot ) doesn’t access the services we have on our GIS server except the base map from ESRI.
    Any body with solution?
    I thank you !!!

  2. #2
    Katherine Dalton

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    Default Re: ArcGIS Viewer for Silverlight-applications doesn’t access the services of server

    Hello Berhanu,

    Can you try navigating to your service in a regular browser? Does that work? And can you try adding it to either ArcGIS Explorer online or an ArcGIS Online map? Try those first just to test.

    Katy
    Katy Dalton
    Esri Product Engineer

  3. #3
    Berhanu Mekonen
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    Default Re: ArcGIS Viewer for Silverlight-applications doesn’t access the services of server

    Quote Originally Posted by katydalton View Post
    Hello Berhanu,

    Can you try navigating to your service in a regular browser? Does that work? And can you try adding it to either ArcGIS Explorer online or an ArcGIS Online map? Try those first just to test.

    Katy
    Greetings !!
    Yes ... the but only when I am with in our intranet.

  4. 03-19-2012 04:31 PM


  5. #4
    Derek Law

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    Default Re: ArcGIS Viewer for Silverlight-applications doesn’t access the services of server

    Hi Berhanu,

    Based on your comments, this sounds like a "firewall/security access" issue. Your ArcGIS Server web services cannot be accessed by web clients outside of your intranet domain. I would check with your IT systems folks to verify if they can be accessed externally (e.g., outside of your intranet domain).

    Hope this helps,
    Derek Law
    ArcGIS Server Product Management

  6. #5
    Berhanu Mekonen
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    Default Re: ArcGIS Viewer for Silverlight-applications doesn’t access the services of server

    Quote Originally Posted by Law View Post
    Hi Berhanu,

    Based on your comments, this sounds like a "firewall/security access" issue. Your ArcGIS Server web services cannot be accessed by web clients outside of your intranet domain. I would check with your IT systems folks to verify if they can be accessed externally (e.g., outside of your intranet domain).

    Hope this helps,
    Hi Dear!!!!
    To give you some detail ...

    1- Application developed using ArcGIS Server are accessible on internet
    Please see the link GIS Ethiopia http://www.wve.org.et/
    2- XXXX/ArcGIS/rest/services is accessible on internet
    3- I put files cross domain & Clientaccess Policies .. (C:\Inetpub\wwwroot)
    4- Web applications developed by the viewer are also accessible on our intranet

    Would you help me please ! ?

  7. #6
    David Booth
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    Default Re: ArcGIS Viewer for Silverlight-applications doesn’t access the services of server

    Quote Originally Posted by WVE54 View Post
    I am currently using ArcGIS Viewer for Silverlight to develop web applications. All application developed so far are very nice and accessible on our intranet. The problem emerged now is during we access the applications on internet. Though I have both a client access and a cross domain at my root (…\wwwroot ) doesn’t access the services we have on our GIS server except the base map from ESRI.
    Any body with solution?
    I thank you !!!

    I have the exact same issue.

    The map services I have running display fine locally - the services page displays when the URL is loaded in a browser, they also uploaded to arcgis.com and are accessable there, as well as in argis explorer online.

    So - the services are running fine and accessible from the outside, but in the silverlight viewer I get nothing, no connection, no layers. I've tried cutting and pasting the URL from the services directory and other various path names, but nothing has worked.

  8. #7
    Derek Law

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    Default Re: ArcGIS Viewer for Silverlight-applications doesn’t access the services of server

    Hi Berhanu,

    1- Application developed using ArcGIS Server are accessible on internet
    Please see the link GIS Ethiopia http://www.wve.org.et/
    I accessed the link you referenced and it opens a Web ADF application - but I don't see a table of contents for any data layers and when I click on the map display, I get a "no features found" message. I think there is only a basemap displayed and I don't think this site is working properly, can you please double-check?

    Have you tried to view the HTTP request and response using a standard tool for interrogating HTTP communication such as Fiddler, Silverlight Spy, FireBug (FireFox add-on) in your web browser? What kind of messaging is reported?

    Hope this helps,
    Derek Law
    ArcGIS Server Product Management

  9. #8
    Derek Law

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    Default Re: ArcGIS Viewer for Silverlight-applications doesn’t access the services of server

    Hi David,

    I have the exact same issue.

    The map services I have running display fine locally - the services page displays when the URL is loaded in a browser, they also uploaded to arcgis.com and are accessable there, as well as in argis explorer online.

    So - the services are running fine and accessible from the outside, but in the silverlight viewer I get nothing, no connection, no layers. I've tried cutting and pasting the URL from the services directory and other various path names, but nothing has worked.
    Can you please try to view the HTTP request and response using a standard tool for interrogating HTTP communication such as Fiddler, Silverlight Spy, FireBug (FireFox add-on) in your web browser? What kind of messaging is reported?

    Hope this helps,
    Derek Law
    ArcGIS Server Product Management

  10. #9
    Berhanu Mekonen
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    Default Re: ArcGIS Viewer for Silverlight-applications doesn’t access the services of server

    Quote Originally Posted by Law View Post
    Hi Berhanu,



    I accessed the link you referenced and it opens a Web ADF application - but I don't see a table of contents for any data layers and when I click on the map display, I get a "no features found" message. I think there is only a basemap displayed and I don't think this site is working properly, can you please double-check?

    Have you tried to view the HTTP request and response using a standard tool for interrogating HTTP communication such as Fiddler, Silverlight Spy, FireBug (FireFox add-on) in your web browser? What kind of messaging is reported?

    Hope this helps,
    I solved the problem by editing the Map.xml. C:\Inetpub\wwwroot\Apps\...\Config. That is, changing the server’s domain name of paths of my services by IP address of my server.

    I have an other very serious issue. I really prefer having of some more tools that are out of the box and make life easier to work with in ArcGIS viewer for Silverlight. For example a tool that search data based on fields like the basic tools we have in ArcGIS Server. To me these are basic tools and I expect from such out of box application and I went ESRI to know and come with solution otherwise is frustrating for non programmer users like me.
    Thank you for the support !!!!

  11. #10
    Katherine Dalton

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    Default Re: ArcGIS Viewer for Silverlight-applications doesn’t access the services of server

    Hi Berhanu,

    Thanks for the feedback regarding a Search tool. You are not alone in this request. :-)

    One of the things you can do is go to our Ideas site and vote/add entries as desired. For example, someone has already started an Idea you can "Promote" for More practical tools for Silverlight Viewer.

    Katy
    Katy Dalton
    Esri Product Engineer

  12. 07-11-2013 09:11 AM


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