ArcGIS Desktop Crashes when Adding ArcGIS Online Content

[jmcdonald@tuscutilities]

tried uninstalling and reinstalling.

Using ArcGIS Desktop 10.1 Prerelease
ArcGIS Desktop Explorer build 1750
Windows 7 64bit

Any Ideas?

[vsfoote]

Jeff,

Check if running the ArcGIS File Handler -- C:\Program Files (x86)\Common Files\ArcGIS\bin\ArcGISFileHandler.exe, and toggle the Layer options from Automatically select to ArcGIS Explorer, or alternatively ArcMap, is of any help.

Similar for the Web Map Options panel--select ArcGIS Explorer or ArcMap as you need.

Also, it will apply to all ArcGIS component launches, but you might toggle the Package Location Options from Automatically Select to a user specified location (where you've write access and good access--definitely not a network share).

Post back if using the file handler GUI helps.

Stuart