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Thread: ArcGIS Desktop Crashes when Adding ArcGIS Online Content

  1. #1
    Jeff McDonald
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    Default ArcGIS Desktop Crashes when Adding ArcGIS Online Content

    tried uninstalling and reinstalling.

    Using ArcGIS Desktop 10.1 Prerelease
    ArcGIS Desktop Explorer build 1750
    Windows 7 64bit

    Any Ideas?

  2. #2
    V Stuart Foote

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    Default Re: ArcGIS Desktop Crashes when Adding ArcGIS Online Content

    Jeff,

    Check if running the ArcGIS File Handler -- C:\Program Files (x86)\Common Files\ArcGIS\bin\ArcGISFileHandler.exe, and toggle the Layer options from Automatically select to ArcGIS Explorer, or alternatively ArcMap, is of any help.

    Similar for the Web Map Options panel--select ArcGIS Explorer or ArcMap as you need.

    Also, it will apply to all ArcGIS component launches, but you might toggle the Package Location Options from Automatically Select to a user specified location (where you've write access and good access--definitely not a network share).

    Post back if using the file handler GUI helps.

    Stuart
    Last edited by vsfoote; 03-26-2012 at 03:49 PM.

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