+ Reply to Thread
Results 1 to 3 of 3

Thread: Map Will Not Open

  1. #1
    Denso NAIL
    Join Date
    Mar 2012
    Posts
    8
    Points
    0
    Answers Provided
    0


    0

    Default Map Will Not Open

    I have a map that I cant get to open in explorer online view. The explorer online view says that the "map cant be downloaded". The desktop view just keeps spinning its wheels, but never does anything. The size of the map is appx. 980 KB, so it's under the 2GB of free space that we are provided. It has appx. 40-50 layers i'd guess.

    It took me about 2 months to create this map. Does anyone have any ideas what the issue is, or why it will not open? Any help would be appreciated.

    Thanks in advance.

  2. #2
    Mike Rudden
    Join Date
    Jan 2010
    Posts
    158
    Points
    1
    Answers Provided
    0


    0

    Default Re: Map Will Not Open

    Hi,
    I don't think there is enough information here to be able to diagnose the problem. If possible could you share your webamap and post the URL to it? We can then investigate why it does not open,
    Thanks
    Mike

  3. #3

    Join Date
    Apr 2012
    Posts
    1
    Points
    0
    Answers Provided
    0


    0

    Default Re: Map Will Not Open

    I too am running into the same issue.

    I have cerated three maps, all with significant points plotted with shape files associated with them. I can open them fine from both my desktop files and the online group I have set up for them but no one else in the group can. They get the same message as mentioned in the OP. The other users in the group have made sure they have the approiate system requirements.

    One of the maps is 485k and the other is 10M

    What information do you all need to help diagnose the issue? Due to the nature of the information on the map, unfortuantely I cannot share the map.

+ Reply to Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts