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Thread: Provide your license server administrator with the following information:

  1. #1
    victoria tuwilika shifidi
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    Default Provide your license server administrator with the following information:

    I have installed ArcMap successfully. But now that I am trying to open it, I am receiving the following License error. I am using Windows Vista laptop (32 bit operating system).

    “Provide your license server administrator with the following information:

    Cannot connect to license server system.
    The license server manager (lmgrd) has not been started yet,
    The wrong port @host or license file is being used, or the
    Port or host name in the license file has been changed.
    Server name: Victoria-PC
    License path: @Victoria-PC
    FLEXnet Licensing error:-15,570”


    I have tried My Computer>properties>advanced system properties>startup and recovery>environment variables>new system variable>FLEXLM_TIMEOUT>various times tried, but to no avail.

    Any ideas on what else I should do? Please help.

  2. #2
    Eynar Gallegos
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    Default Re: Provide your license server administrator with the following information:

    Can you confirm whether you're using concurrent or single use licenses? If concurrent use, can you check if the license manager is running? License Server Adminstrator > Diagnostics?

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