+ Reply to Thread
Results 1 to 8 of 8

Thread: Timeout exceeded when uploading shapefile (.zip)

  1. #1
    Susan Mordy
    Join Date
    Mar 2011
    Posts
    43
    Points
    0
    Answers Provided
    0


    0

    Default Timeout exceeded when uploading shapefile (.zip)

    I am trying to upload a .zip file containing a shapefile.

    I was able to upload this .zip file yesterday without a problem.

    However, today I get the message "Unable to import this shapefile. (timeout exceeded)"

    Please advise. My .zip is very small (7 kb).

  2. #2

    Join Date
    Apr 2012
    Posts
    1
    Points
    0
    Answers Provided
    0


    0

    Default Re: Timeout exceeded when uploading shapefile (.zip)

    I am having the same problem. I also can not add any of the shapefiles already loaded in to My Content to a map.

  3. #3
    Mike Minami

    Join Date
    Nov 2009
    Posts
    2,589
    Points
    697
    Answers Provided
    133


    0

    Default Re: Timeout exceeded when uploading shapefile (.zip)

    We are looking into the problem.

    Thanks,

    Mike

  4. #4
    Susan Mordy
    Join Date
    Mar 2011
    Posts
    43
    Points
    0
    Answers Provided
    0


    0

    Default Re: Timeout exceeded when uploading shapefile (.zip)

    It would work....and then not work (for the same zip file).

    I would try and try over and over and then it would finally upload.

    Same thing would happen for my other .zip shapefiles. I would try to upload (approx 10-15 times) and get the timeout error but then it would randomly work.

  5. #5
    Mike Minami

    Join Date
    Nov 2009
    Posts
    2,589
    Points
    697
    Answers Provided
    133


    0

    Default Re: Timeout exceeded when uploading shapefile (.zip)

    Shapefiles should be uploading correctly now.

    Thanks,

    Mike

  6. #6
    Ken Eisman
    Join Date
    Oct 2012
    Posts
    2
    Points
    0
    Answers Provided
    0


    0

    Default Re: Timeout exceeded when uploading shapefile (.zip)

    I'm having this problem now. Except that it doesn't seem to be random. If a file times out, it always times out. If it works, it always works.

    I'm on a 30 day trial. Is there anything I can do?

    Thanks.
    Last edited by keneisman1; 10-04-2012 at 06:06 PM.

  7. #7
    Mike Minami

    Join Date
    Nov 2009
    Posts
    2,589
    Points
    697
    Answers Provided
    133


    0

    Default Re: Timeout exceeded when uploading shapefile (.zip)

    So you are saying that you have particular shapefiles that always timeout, and some that don't? Can you share one that always times out by posting it here?

    Are you adding the shapefile directly to the web map, or are you using Add Item from My Content?

    Go to My Organization, and check how many credits you have left in your trial. You may be out of credits.

    Thanks,

    Mike

  8. #8
    Ken Eisman
    Join Date
    Oct 2012
    Posts
    2
    Points
    0
    Answers Provided
    0


    0

    Default Re: Timeout exceeded when uploading shapefile (.zip)

    I can't seem to upload it here. It's too big. Perhaps that's my problem. Each .zip file is over 10MB. Is there a size limit for ArcGIS Online?

    I'm adding the shapefiles directly to the web map.

    I have 200 credits remaining.

    Thanks
    Ken
    Last edited by keneisman1; 10-05-2012 at 12:32 AM.

+ Reply to Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts